Refund Policy
REFUND POLICY FOR ALL OF OUR WORKSHOPSIMPORTANT: By registering for the workshop you are accepting the following refund policy.
1. Refund eligibility is not based upon your reason for being unable to attend a class, even if that reason is beyond your control. It is based solely upon the timing of your refund request, as follows:
- If we receive your request at least one week prior to the first day of class, you will receive a full refund, less a $25 service fee.
- If we receive your request less than one week prior to the first day of class, you are not eligible for a refund.
- We do not give credits in lieu of refunds (that is, you cannot apply this payment to another class, whether taught by this teacher or another teacher) unless your class has been canceled by us, in which case you have a choice between a refund or a credit.
2. Refund requests must be made in writing and sent via email or snail mail. We do not accept refund requests over the phone. (Please respect this.)
- Send requests via email to info@selfpubbootcamp.com. We must receive emailed requests AT LEAST one week prior to the start of class.
- Include your copy of the purchase confirmation and/or receipt that was emailed to you upon registration. If you don’t have that, then include your full name, phone number, email address, name of your class and teacher, and exact amount of payment.
3. If a class is canceled, we will notify you at least 24 hours prior to the start of class, and you will receive a full refund or credit - your choice.